LAW Insights    22.05.2025

Sample case title

The client, an entrepreneur registered in CEIDG, received an invoice from company X, which claimed that it had concluded a contract with the client over the phone for the provision of services in the form of access to a portal with economic information. The client was very surprised because during a short phone conversation with a representative of company X, he asked for an offer to be sent by email and did not consent to conclude such a contract. On behalf of the client, the law firm prepared a response to company X, indicating the lack of grounds for charging any remuneration due to the fact that no contract was concluded between the client and company X. The response also included information about the legal consequences related to company X calling the client without prior consent for marketing contact and the unlawful attempt to collect the improperly charged fee. The law firm’s letter achieved a positive result for the client because company X responded that it would no longer pursue the previously indicated amount from the client, thus confirming that no contract was concluded by phone.

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